Spring 2025 Selling Season: Technology Preparation Guide
Spring selling season is now just weeks away. After a winter that gave agencies time to regroup and strategise, the market is about to accelerate.
Having consulted with dozens of agencies preparing for this period, I’ve noticed a consistent pattern: those who invest in technology preparation during August dramatically outperform those who scramble in September. Here’s what that preparation should look like.
Database Readiness
Your CRM is about to get a workout. Before spring hits, ensure it can handle the load.
Contact segmentation: Review how you’ve segmented your database. Are your “hot prospects” actually hot? Have any cold contacts warmed up based on recent engagement? Proper segmentation means your marketing hits the right people at the right time.
Automation sequences: Test every automated email sequence. I’ve seen agencies lose leads because their welcome sequence contained broken links or outdated content. Check your drip campaigns, birthday messages, and follow-up sequences.
Data hygiene: Merge duplicates, update incorrect information, and archive contacts who haven’t engaged in years. A clean database is a responsive database.
Marketing Platform Integration
Spring brings volume. You need systems that scale without proportional effort increases.
Portal integration: Ensure your listings flow seamlessly from your CRM to Domain, REA Group’s platform, and any other portals. Manual listing creation wastes time you won’t have.
Social media scheduling: Prepare templates for new listings that can be quickly adapted and scheduled. Having a consistent posting rhythm maintains visibility without consuming hours.
Email marketing: Configure your platforms for higher volume. Check delivery rates, update your templates, and ensure you can quickly produce market updates and listing alerts.
Content Preparation
Content created in advance performs better than content created under pressure.
Market reports: Prepare your spring market analysis now. Understand what happened over winter, what trends are emerging, and what story you’ll tell vendors about current conditions.
Listing presentation materials: Update your pitch materials with fresh statistics, recent case studies, and current market positioning. Vendors appreciate agents who arrive prepared with current data.
Video templates: If you’re producing listing videos, have your intro and outro templates ready. Establish your workflow so new listings can be filmed, edited, and published efficiently.
Virtual Tour Capabilities
Virtual tours are now expected, not exceptional. Ensure you’re prepared.
Equipment check: Test your cameras, tripods, and software. Nothing worse than arriving at a property to find your equipment needs updates or repairs.
Booking systems: Coordinate with your photography and virtual tour providers. In spring, their calendars fill fast. Establish preferred booking arrangements now.
Quality standards: Review your recent virtual tours. Are they meeting buyer expectations? If quality has slipped, use August to reset standards.
Team Coordination
Technology only works when the team knows how to use it.
Training refreshers: Schedule brief refresher sessions on underutilised features. Most CRMs have capabilities teams forget about.
Process documentation: Ensure everyone knows the process for new listings, buyer enquiries, and market updates. Documented processes survive staff changes and holiday absences.
Communication protocols: Establish how the team will communicate during busy periods. Quick responses to buyer enquiries can determine who wins a listing.
Vendor Pipeline Preparation
Your spring success depends on vendors you’ve been cultivating.
Appraisal follow-ups: Review all appraisals conducted in the past year. Who indicated spring timing? Who has had life changes that might accelerate decisions?
Market update distribution: Send your winter market wrap-up to your database. Include suburb-specific insights that demonstrate your local expertise.
Personal outreach: Call your most likely spring vendors now. Understanding their timeline helps you plan capacity.
The Competitive Advantage of Preparation
Spring rewards preparation. Agencies with optimised systems can handle more volume with less stress. Those without find themselves playing catch-up while competitors win listings.
The work you do in August directly impacts your September, October, and November results. Invest the time now.
Linda Powers consults with real estate agencies on technology optimisation and market preparation. August is her busiest consulting month as agencies prepare for spring.